Privacy Policy

Updated: 4/24/2025

At Bento Japanese, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, and protect your data when you use our services, including our lessons, articles, community features, and AI-generated content.

1. Information We Collect

• Personal Identification Information: Name, email address, payment information (for subscribers), and any other details you provide when registering for our platform, subscribing to a plan, or using community features such as leaderboards and rankings.
• Usage Data: We collect information about how you interact with Bento Japanese, including IP addresses, browser types, operating system details, and activities on the site. This may include data collected via Google Analytics and custom feedback forms.
• AI-Generated Content: As part of our AI-powered features, we may collect data about your interactions with the AI-generated language content to improve the learning experience and tailor it to your needs. This data is anonymized and not linked to personally identifiable information.

2. How We Use Your Information

• To provide and improve our services: This includes delivering lessons, articles, and community features, such as leaderboards and ranking systems, to enhance your learning experience.
• To manage subscriptions: We use personal data for processing payments, billing, and managing free and paid subscriptions (monthly, yearly, or lifetime).
• To analyze user activity: We leverage Google Analytics and other tools to track site usage, improve the platform, and offer a better user experience.
• To send communications: We may use your email to notify you about updates, special offers, and promotional content related to Bento Japanese. You can opt-out of these communications at any time.
• To provide AI-generated content: AI is used to create course materials, articles, and translations from English to Japanese (at various JLPT levels) to provide you with personalized learning content.

3. How We Protect Your Information

We take the protection of your personal data seriously. We implement appropriate technical, administrative, and physical measures to safeguard your information from unauthorized access, loss, alteration, or disclosure. Your data is stored securely with Supabase, a platform we use to manage and store user data.

4. Third-Party Services

We may use third-party services to enhance the functionality of Bento Japanese, including:

• Supabase: For user account management and data storage.
• Google Analytics: To track user activity and improve site performance. For more information, you can review Google’s privacy policy here.
• Payment Processors: To handle subscription payments. We use secure third-party services to process payments and do not store sensitive payment information directly.

We do not sell or share your personal data with any third parties for marketing purposes.

5. Cookies

We use cookies and similar technologies to enhance your experience on Bento Japanese. Cookies help us track your usage patterns, remember your preferences, and improve our services. You can control the use of cookies through your browser settings, but disabling cookies may affect your ability to use some features on our platform.

6. Your Rights and Choices

• Access and Update: You can access, correct, or update your personal information by logging into your account.
• Deletion: You can request the deletion of your account and personal data by contacting us at [Insert Contact Email].
• Opt-out of Marketing: You can unsubscribe from our promotional emails at any time by clicking the "unsubscribe" link in any email we send you.

7. Data Retention

We retain your personal data only as long as necessary for the purposes outlined in this Privacy Policy or as required by law. You can request to have your data deleted at any time.

8. International Data Transfers

Bento Japanese is based in both Japan and the United States. As a result, your data may be transferred to and processed in both countries. By using Bento Japanese, you consent to the transfer and processing of your data in these locations, in accordance with this Privacy Policy.

9. Children’s Privacy

Bento Japanese is intended for users who are 13 years of age or older. We do not knowingly collect personal information from children under the age of 13. If you believe we have inadvertently collected data from a child under 13, please contact us immediately at [Insert Contact Email], and we will take steps to remove such information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify users of significant changes by posting an updated version of the Privacy Policy on this page.